Client stories · Brisbane mortgage broker

How I helped clients with tricky situations

Two real client stories, shared with their permission and anonymised. Each one shows the problem, what I did, and how it turned out.

Overtime income · Pre-approval

A registered nurse whose overtime was being under-counted

The challenge

A registered nurse came to me wanting to buy. A large part of her income came from overtime, which is common in nursing.

Lenders treat overtime very differently. Some only count part of it, some need a long history of it, and some leave it out altogether, which can leave someone borrowing well below what their real income supports.

What I did

I compared how different lenders assess overtime and shift income, and matched her with a lender whose policy could count all of her regular overtime.

I gathered the payslips and income history that lender needed up front, so the application went in complete.

The outcome

  • ✓All of her overtime income was used in the assessment.
  • ✓I found about $80,000 of extra borrowing power.
  • ✓Her pre-approval came through in 4 days.
New business · Previous decline · Finance clause

A couple with a business less than 12 months old

The challenge

A couple had signed a contract to buy their home with a 14-day finance clause. One of them ran a business that had been trading for less than 12 months.

They had already been declined by a big bank. Many lenders want to see at least one or two years of trading history before they will count self-employed income.

What I did

I focused on lenders whose policy will consider a newer business in the right circumstances, rather than lenders that require a longer trading history.

With the clock running on the finance clause, I kept the application moving with the lender.

The outcome

  • ✓Their loan was approved even though the business had been trading for less than 12 months.
  • ✓Finance was sorted within their 14-day finance clause.

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Client results vary. These stories reflect the individual circumstances of those clients and are not a prediction, promise or guarantee of the borrowing power, timeframe or approval you may achieve. Lender policies change over time. All lending is subject to lender approval, eligibility criteria, terms and conditions.

General information only. This page does not take into account your objectives, financial situation or needs, and is not credit assistance.